I can't use the automated PIN/Password reset because Bankline doesn't recognise my email address. What should I do?

This may be because you are trying to access Bankline using a saved or old link. The correct link is https://digital.ulsterbank.co.uk/business/ways-to-bank/bankline.html

Alternatively it may be because you've miss-keyed your Customer or User ID, so it's worth trying again. 

If it's still not working, you'll need to contact your Bankline administrator and ask them to check your registered Bankline email address. They'll be able to update it if necessary.

You'll then be able to reset from the Bankline login screens if you forget your PIN/password in future. 

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