Most commonly asked questions
- Why isn't my activation code working?
- I'm trying to request an activation code, but it won't accept my email address. What should I do?
- What can I do to avoid problems logging in and using Bankline?
- Why can't I see 'Payments' or 'Administration' on Bankline?
- Why won't my QR code scan when I'm logging into Bankline?
- What's the 'request an activation code' link used for?
- From when will I have to log in with my smartcard?
- How do I make a complaint?
- Which operating systems work with Bankline?
- Updating users' contact numbers for home working and other security advice