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Q:
How do I amend the date of a bulk payment?
A:
If the payment has been approved and is ‘Future dated’ you’ll first need to clear the authorisation.
Once the payment is in a status of ‘awaiting authorisation:
- Select ‘Payment Summary’ from the 'Payments' menu.
- Select the volume number for the awaiting authorisation status under the appropriate payment type (standard or IAT).
- Click the payment reference of the bulk payment that you want to amend, and on the next screen click ‘Edit payment details’ at the bottom of the page.
- You’ll now be able to amend the date of the payment.
- Confirm and approve the change, like you would any other payment.
Remember, if you change the date to today’s date for the bulk payment, the cost may be considerably more.