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Q:

How do I amend the date of a bulk payment?

A:

If the payment has been approved and is ‘Future dated’ you’ll first need to clear the authorisation.

Once the payment is in a status of ‘awaiting authorisation:

  1. Select ‘Payment Summary’ from the 'Payments' menu.
  2. Select the volume number for the awaiting authorisation status under the appropriate payment type (standard or IAT).
  3. Click the payment reference of the bulk payment that you want to amend, and on the next screen click ‘Edit payment details’ at the bottom of the page.
  4. You’ll now be able to amend the date of the payment.
  5. Confirm and approve the change, like you would any other payment.

Remember, if you change the date to today’s date for the bulk payment, the cost may be considerably more.

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