Your selected question

Q:

What do I do when I get this error message: "Your imported record contains invalid characters"?

A:

For standard domestic (including bulk list) and sterling Inter Account Transfer (IAT) payment types, any free format fields are limited to the following character set:

Import Character Set 1

For CHAPs, currency Inter Account Transfer (IAT) payment types, any free format fields are limited to the following character set:

Import Character Set 2

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