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Q:
How do I use my smartcard and QR smartcard reader to approve a payment or transfer with a QR code?
A:
To use your smartcard and QR smartcard reader to approve a payment or transfer with a QR code, follow these steps:
- Put your smartcard into the card reader, facing upwards, with the chip first. The QR scanning camera will activate automatically.
- Hold the reader so that you can see the QR code showing on the Bankline screen within the red box on the reader’s display.
- The reader will show details of the transaction.
- Check the details shown on the reader match those on the Bankline screen. Note, sometimes remaining information may be on the next page.
- If everything looks ok press the green ‘OK’ button and enter your smartcard PIN.
- Enter the response code shown into the Bankline screen and follow the Bankline on-screen instructions to complete the activity.