Most commonly asked questions
- What are the different payment statuses?
- How do I cancel a standing order?
- What should I do if I can’t fit the full beneficiary name in when making an international payment?
- What are the cut off times for standard domestic payments?
- What’s the difference between a bulk list and a bulk payment?
- How do I use my Smartcard and reader?
- How do I make an international payment?
- I want to create an international payment template, but the country I want to use isn't in my dropdown list of destinations, why is this?
- What file formats does Bankline support and what type of payments can I make?
- What is a BSB code?