Your selected question
Q:
How do I search for a payment I've made in a template or bulk list?
A:
Here are the steps to find a payment you've made in a template or bulk list in the past six months:
- Under 'Payments', select 'Manage templates' or 'Manage bulk lists'
- Select the appropriate template reference or bulk list reference
- This will bring up the template/bulk list information. On the right hand side of the top box, click 'View payments'
- This will give you a list of payments made from that template or bulk list in the last six months
- To see more information on these payments, simply click the payment reference
If you want to find information on payments made over six months ago, please contact the Bankline helpdesk.