Your selected question
Q:
I would like to amend the Bulk List or Template beneficiary to account details that are different to the new account the payment was redirected to?
A:
The links on the Redirected Payments screen will only allow you to update the beneficiary details with the new redirected sort code and account number.
If you wish to enter a different sort code and account number, you can do this by selecting Manage Bulk Lists or Manage Templates from the left hand menu.