Most commonly asked questions
- Why don’t my CHAPS and International payments get redirected?
- Why do I need to update beneficiary details following a payment redirection?
- When should I update the beneficiary details after being advised of a redirected payment?
- The Bulk list/Template update status indicates that an update is required, but there is another change unchecked, what does this mean?
- I would like to amend the Bulk List or Template beneficiary to account details that are different to the new account the payment was redirected to?
- How do I print payment redirection information?
- What is the maximum number of records I can sort against?
- The Bulk list ben id/Template ref is not hyperlinked, what does this mean?