Most commonly asked questions
- The Bulk list/Template update status indicates that an update is required, but there is another change unchecked, what does this mean?
- When should I update the beneficiary details after being advised of a redirected payment?
- I would like to amend the Bulk List or Template beneficiary to account details that are different to the new account the payment was redirected to?
- What is the maximum number of records I can sort against?
- I have received a payment redirection broadcast message, but when I view the redirected payments screen, no new payments are displayed
- I can see a new redirected payments option in my left hand menu but there is no data provided when I click on it. What is this redirected payments screen used for?
- Where can I find out more information about the Current Account Switch Service?
- How do I print payment redirection information?