Your selected question


What does suspending a template do?


Suspending a template means that you and any other users will no longer be able to use this template to make a payment, the template will still be saved within Bankline but will need to be reinstated before being able to use again.

If you want to suspend a template you can do so by selecting Manage templates from the Payments menu, just locate the template you want to suspend and select the template reference to see the full details and there will be an option to suspend.

Once confirmed the template will be unavailable to use for payments until it is reinstated.

Did this article answer your question?