Most commonly asked questions
- What is a credit account narrative?
- What is a beneficiary reference / default beneficiary reference and how do I edit it?
- What’s the difference between a bulk list and a bulk payment?
- What are the different types of Bulk Payments?
- How do I create a standard domestic bulk list?
- What are the cut-off and payment release times for Bulk standard domestic payments?
- How do I add a beneficiary to an existing bulk list?
- How do I make a standard domestic bulk payment?
- Why is there a red exclamation mark against the beneficiary / credit account on my bulk list?
- What are the different bulk list statuses and what do they mean?