Most commonly asked questions
- How do I automatically reschedule imported payments?
- How do I authorise the import file?
- What does the payment type ’PBULK‘ mean?
- What does this import error message mean? ‘Your file cannot be imported as it contains formatting errors. Record <nnnnnn> - field <aaaa> contains invalid date. Acceptable date format is DDMMYYYY.’
- What does this import error message mean? ‘Your file contains a Bulk List Payment with more than one credit for the same beneficiary.’
- What does this import error message mean? ‘Please enter the name of the file you wish to import, or use Browse to locate it.’
- Can I authorise imported payments through the normal authorisation screen?
- In the import guide, what does ‘C’ mean?
- In the import guide, what does ‘x’ mean?
- In the import guide, what does a shaded box mean?