Most commonly asked questions
- What does this import error message mean? ‘Your file cannot be imported as it contains formatting errors. Record <nnnnnn> - field <aaaa> is too long.’
- How do I view errors on incomplete payment and transfer instructions?
- What extension should my import file have?
- What should I consider when using the Bankline XML Payment Import format?
- What does this import error message mean? ‘Your file cannot be imported as one or more debit accounts contained within the file are not registered to you in Bankline. Please ensure that each debit account has been registered in Bankline prior to re-importing the file.’
- Can I authorise imported payments through the normal authorisation screen?
- What does this import error message mean? ‘Your file cannot be imported as it contains formatting errors. Record <nnnnnn> - field <aaaa> contains invalid date. Acceptable date format is DDMMYYYY.’
- What does this import error message mean? ‘Your file cannot be imported as it contains formatting errors. Record <nnnnnn> - field <aaaa> should not be present.’
- What do I do when I get this error message: "Your imported record contains invalid characters"?
- How do I automatically reschedule imported payments?