Most commonly asked questions
- What does ‘Date payment committed’ mean?
- When and how will I receive my Smartcard and card reader?
- How does Dual Authorisation threshold apply to payments?
- Why can’t I see all the payments awaiting authorisation?
- Why won't my QR code scan when I'm approving a payment?
- Does the smartcard work abroad?
- Which card do I need to use with my card reader?
- How many authorisers do I need to cancel a future dated payment?
- Who can clear an authorisation?
- What is a warning?