Most commonly asked questions
- How does Dual Authorisation threshold apply to payments?
- What does ‘Date payment committed’ mean?
- Why won't my QR code scan when I'm approving a payment?
- Which card do I need to use with my card reader?
- What happens if I don’t set an authorisation limit for a user?
- What if my reader is damaged by accident?
- What is a warning?
- My payment is awaiting authorisation and has ‘PB’ in green beside it. What does this mean?
- Why can’t I see all the payments awaiting authorisation?
- Who can clear an authorisation?