Most commonly asked questions
- How do I use my Smartcard and reader?
- What do the different payment authorisation statuses mean?
- How do I authorise or approve a payment or transfer?
- Can I see the reason a payment was rejected?
- How do I use my Smartcard and card reader to approve a payment or transfer?
- Can I use someone else’s Smartcard reader?
- What happens if I input my PIN incorrectly?
- What are Smartcards and Smartcard readers used for?
- Which card do I need to use with my card reader?
- What do the payment abbreviations mean in the approval screens in Bankline?