Most commonly asked questions
- How do I authorise or approve a payment or transfer in Bankline?
- How do I use my Smartcard and reader?
- What do the different payment authorisation statuses mean?
- Can I use someone else’s Smartcard reader?
- Can I see the reason a payment was rejected?
- How do I use my Smartcard and card reader to approve a payment or transfer?
- How do I know if a payment has been successful?
- What do I need to approve a payment or transfer?
- What happens if I input my PIN incorrectly?
- How do I order a Bankline Smartcard and reader for a new user?