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Q:

How do I change my smartcard PIN?

A:

You'll need to know your existing PIN to do this. If you've forgotten it, you'll need to order a new smartcard

Follow these steps to change your smartcard PIN:

  1. Put your smartcard into the reader and press 'MENU'
  2. Press '2' on your reader then enter your existing PIN
  3. Follow the onscreen instructions to create and confirm your new PIN.

Your PIN can be between four and eight numbers.

 

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