Most commonly asked questions
- How do I order a replacement smartcard?
- How do I change a user's address in Bankline?
- How do I delete a user?
- How often do I need to change my PIN/password?
- What do the different user statuses mean?
- How do I re-instate a user who entered their PIN or password incorrectly?
- What's an activation code?
- How do I update a telephone number on Bankline?
- Does the activation code expire?
- How do I view, edit, delete or suspend users?