Most commonly asked questions
- How do I make changes to customer details?
- How do I set preferences so that payments above a specified limit can be held for release after authorisation?
- How do I change my payment preferences?
- How do I change my payment debit advice address?
- How do I amend the limit for Smartcard authorisation on transfers between accounts – Inter Account Transfers (IATs)?
- How do I turn on/off Smartcard authorisation to manage templates and bulk lists?
- How does dual control of bulk lists and templates work?
- What's an ‘Unchecked’ bulk list or template?
- What are the 'Import processing' and 'Import file amendment' settings for, and how can I change them?
- Why should I set payment limits on my Bankline profile?