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Q:
How do I change the delivery address?
A:
When ordering upgraded Smartcard readers to prepare for the upcoming regulatory changes, you may need to update the customer's and/or administrator's address. To do this, you'll need administrator privileges.
To change the customer's (organisation's) address, simply follow these steps:
- Select 'Administration' from the left-hand menu and choose the first option, 'Customer details'.
- Select the title of the first box, 'Customer details'.
- Make the changes then hit 'Confirm'. You'll need to approve this with your Smartcard and card reader.
To change the administrator's address, you'll need to:
- Select 'Administration' from the left-hand menu and choose the option 'Manage users'.
- Select the User ID in question and follow the onscreen instructions.
- You'll need to approve the change with your Smartcard and card reader.