Your selected question

Q:

How do I change the delivery address?

A:

When ordering upgraded Smartcard readers to prepare for the upcoming regulatory changes, you may need to update the customer's and/or administrator's address. To do this, you'll need administrator privileges.

To change the customer's (organisation's) address, simply follow these steps:

  1. Select 'Administration' from the left-hand menu and choose the first option, 'Customer details'.
  2. Select the title of the first box, 'Customer details'.
  3. Make the changes then hit 'Confirm'. You'll need to approve this with your Smartcard and card reader.

To change the administrator's address, you'll need to:

  1. Select 'Administration' from the left-hand menu and choose the option 'Manage users'.
  2. Select the User ID in question and follow the onscreen instructions.
  3. You'll need to approve the change with your Smartcard and card reader.
Did this article answer your question?