Most commonly asked questions
- How do I order a certificate of interest?
- What is a Supplementary list?
- How do I check if an expected payment has been received?
- What is the Value date that appears on Transaction search results?
- Will I see any differences in how unpaid cheques are shown on Bankline following the introduction of the Image Clearing System (ICS)?
- Why are some Bankline statement entries displayed with the next business day’s date?
- Why does the closing balance not include transactions with today’s or next business day’s date?
- What transaction types are visible on the Bankline statement after 18:30 on a business day?
- How do I change the date order of transactions when I print a statement from Bankline?
- How do I view historic balances?