Most commonly asked questions
- Why is a stopped cheque showing as being paid on my account?
- How far back can I view my balances?
- What transaction types are visible on the Bankline statement after 18:30 on a business day?
- How do I create an Account Set?
- If I want my interest paid net, how do I arrange this?
- Will I see any differences in how unpaid cheques are shown on Bankline following the introduction of the Image Clearing System (ICS)?
- How do I change the date order of transactions when I print a statement from Bankline?
- I can’t see one of my accounts. What should I do?
- I received a Faster Payment yesterday - why does it appear as if it was received today?
- What is ‘Today’s cleared balance’?