Most commonly asked questions
- How do I register a third-party account?
- What is messaging?
- How do I get my activation code?
- What is a credit account narrative?
- How do I export my account information?
- Can I cancel a Faster Payment after I’ve authorised it?
- What does this error message mean?‘The Bank Identification Code is not valid for this country. Please change the payment type / destination if you wish to proceed.’
- How do I add a country to the list of destination countries that international payments can be made to?
- How can I report a fraud or raise a Bankline security concern?
- What is a Faster Payment?