Most commonly asked questions
- What's a User ID?
- What is a CHAPS payment?
- What's a SEPA payment?
- How do I authorise with my smartcard and QR reader?
- What extra information do I need to include in payments to the United Arab Emirates?
- How do I structure a Bankline import file?
- How do I order a smartcard for a user who's never had one before?
- What is a beneficiary reference / default beneficiary reference and how do I edit it?
- What’s a Third Party Provider (TPP) and how does this relate to Open Banking?
- What is a Faster Payment?