Most commonly asked questions
- How do I structure a Bankline import file?
- How do I make a CHAPS payment?
- How far back do my statements go and how can I view them?
- How do I order a replacement smartcard?
- How can I contact the Bankline Security helpline?
- How can I order cash & coin to collect in branch?
- How do I create a new user and apply roles to them?
- What are the cut-off times and credit value dates for international payments?
- What is dual authorisation and how do I set or change it?
- What is a CHAPS payment?