Most commonly asked questions
- What are the technical requirements needed to access Bankline?
- I'm having problems logging in and using Bankline, what should I do?
- How do I make a CHAPS payment?
- What extra information do I need to include in payments to the United Arab Emirates?
- How do I register a new account in Bankline?
- How do I order a replacement smartcard?
- How far back do my statements go and how can I view them?
- What is a Customer ID?
- What's a User ID?
- How do I structure a Bankline import file?