Most commonly asked questions
- I'm having problems logging in and using Bankline, what should I do?
- How do I reset my Bankline log in password?
- What's a User ID?
- How do I download or print a statement?
- How do I cancel a Direct Debit?
- How do I make a CHAPS payment?
- What is a Customer ID?
- What extra information do I need to include in payments to the United Arab Emirates?
- How do I set up or amend a standing order?
- How far back do my statements go and how can I view them?