Most commonly asked questions
- How do I use my activation code to log in?
- How do I set up or amend a standing order?
- What are the different transaction codes on my statement?
- Who do I contact for help with Bankline?
- How do I find the BIC/SWIFT and IBAN code for my account?
- Updating users' contact numbers for home working and other security advice
- Bankline support during the coronavirus (Covid-19) outbreak
- How do I reinstate a suspended smartcard?
- How do I set the list of destination countries that users can send international payments to?
- What are the technical requirements needed to be able to access Bankline?